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service efficiency – managing the wait
South Korean tourists are known to be impatient, represented by the well-known word ‘ppali-ppali’, meaning ‘fast, fast’. Waiting time does play a big role in making a service business a success or a failure. If you can’t make it shorter, you may as well look for other options to make it at least more enjoyable. ...
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gradual dissemination: the usefulness of touch
going through some of my old photos, i noticed how SUICA system, initially rolled out as a public transportation card replacing paper tickets using nfc (near field communication) technology has been gradually introduced in japan. the copy on the ad above is translated something in the line of “fun transformation of your mobile phone” (photo ...
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the invisible tag
the underground / metro ticket in lisbon was surprisingly made out of paper. i made a mistake of inserting the ticket into the card slot, which was obviously for something else. despite the language barrier, a local guy tried to explain to me how to make the ticket work – i had no clue that ...
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step 2
step 2 Originally uploaded by jabberer. The checking out customer receives this card to bring to the counter to pay. This used to be a hand written note.
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RFID’d!
RFID’d! Originally uploaded by jabberer. Belt sushi place near the office seems to have renovated their operation system- all plates have RFID tags.
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suica is your friend and companion
suica is your friend and companion Originally uploaded by jabberer. with a plenty of mobile phones with embedded suica function – advertisements of how to use the system are everywhere
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felica phone ad – docomo
felica phone ad – docomo Originally uploaded by jabberer. felica is RFID-based micromoney card. JR (japan railway) is the big power to attract many other businesses to join – meaning that users can not only use it to pay for metro tickets but also at other participating shops. benefits – lighter commitment (card can be ...
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info delivery system
info delivery system Originally uploaded by jabberer. Using the felica ic card to retrieve information.br clear=”all” />