automated delivery rescheduling system
2005.12.07 - 00:12
It must be a big company to have developed such a system to reduce the number of call center use. Apple store’s delivery guy left a note of unsuccessful delivery attempt. I think i managed to handle this w my gut-feeling japanese. The result? Tomorrow will tell.
Apple store and Amazon japan were very different in terms of quality of customer service. Amazon lives up to the brand’s reputation, but Apple (no comparable exp, but mind you this is about online shopping exp) disappointed me. But its not to undermine apple- but rather to express my amazement at the empire amazon managed to build.